Field Service Management opportunities for any business

About subcription plans

You pay only for the users who enter data into the system, dispatchers and one employee per team. Managers, marketers, installers and other employees, who use application only to view job information, reports or any other data get to use Planado free of charge.

Prices are based on the country where your field staff will operate, as selected in the site header.

Save up to 15% for 12 month

Basic

$11⁹⁰ /month per user billed annually

Starter version for the dispatcher and two field workers

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Key features

Tasks management

Scheduling

Employee GPS tracking

Employee's mobile app

Checklists & reports

Standard

$18⁷⁰ /month per user billed annually

For any companies, with notifications and team support, by city and region

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Key features

All Basic features, plus:

Teams & work shifts

Customer notifications

CRM integration

Create jobs in mobile app

Pro

$28⁰⁵ /month per user billed annually

Best choice

For automated companies, with integrations support, digital signature, calculating the mileage and repeating jobs

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Key features

All Standart features, plus:

Mileage tracking

Documents signing

Recurring jobs

API & Webhooks

Enterprise

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A special plan for companies that require special features, customization, integrations or professional services

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Key features

All Pro, plus:

Mobile app customization

Professional services

Automated job scheduling

Product catalog and pick list

Compare Plan Features

Scheduling and task management	Basic 11.9$ / month per user	Standard 18.7$ / month per user	Pro 28.05$ / month per user
Integrated calendar scheduling Weekly and daily calendar planning.
Scheduling on map Scheduling jobs using map view.
Flexible real-time rescheduling Create and change individual employee and crew schedules "on the fly".
Territory management Use Territories to distribute jobs by city districts.
Team management Group field workers in teams. Only one seat required for whole team.
Shift scheduling Configure personal schedule for every worker according to his shifts displayed in common job schedule.
Linked assigments Created from the original job, linked to it and inheriting data. It allows to create revision-jobs and new jobs with common data.
Recurring assignments Automate scheduling of regular works with recurring jobs.
Employee tracking and control	Basic 11.9$ / month per user	Standard 18.7$ / month per user	Pro 28.05$ / month per user
Live GPS tracking Geotag job-related activities: taking photos, filling fields, performing actions.
Time logging Calculate work time, with pause option.
Job completion history You can always find out when and where your employees have started or finished their jobs, or where they have actually been when they headed for the client’s premises.
Photo report Multiple photo reports up to 10 photo each. For example: before and after the work is done.
User permission management Set permissions for specific functions individually.
Mileage tracking Tracking of mileage and travel time.
Employee's mobile app	Basic 11.9$ / month per user	Standard 18.7$ / month per user	Pro 28.05$ / month per user
Job list and schedule List of all employee tasks in the mobile application.
Real-Time job alerts Push notifications for assigned and modified tasks, reminders of upcoming jobs.
Routing View assigned jobs on map in mobile App and use apps of choice for navigation.
Guided task checklists Task list with various customizable fields.
Offline mode See schedules and checklists, fill out reports even without network access.
QR code scanning Multi-Purpose QR Scanner.
In-App job creation Field worker can create jobs in mobile app if permission granted.
Documents signing Clients can sign documents with on-screen signature.
Customization	Basic 11.9$ / month per user	Standard 18.7$ / month per user	Pro 28.05$ / month per user
Job templates Setting the content of the job task and report. The template allows you to avoid configuring all the fields of the job every time you create a new one.
Tailored service checklists Task list with various customizable fields .
Skill-based task assignment Customizable worker skills. Pick worker for job by required skill.
Job resolutions When finishing a job the employee selects one of the available resolutions. If he or she didn’t manage to successfully complete the job, then the employee will have to choose one of the reasons for not completing the job as expected – the client wasn’t present at the site, there weren’t enough materials, etc. Also, you can make it obligatory for them to leave a comment.
Printable layout templates Create complex templates for printing finished jobs in the form required for reporting.
Communication and customer experience	Basic 11.9$ / month per user	Standard 18.7$ / month per user	Pro 28.05$ / month per user
Employee notifications Push notifications for assigned and modified tasks, reminders of upcoming jobs.
Customer reminders Configurable SMS-templates for messaging customer about upcoming jobs or services.
Real-time employee tracking for clients The client can see the employee's movement to him on the map in real time. In this way the client will better understand whether he has time to spare before the scheduled visit.
Customer portal Send the customer a link to a branded page with any job details, information or feedback collection.
Integrations	Basic 11.9$ / month per user	Standard 18.7$ / month per user	Pro 28.05$ / month per user
Seamless Helpdesk & CRM integration Integration with all popular Helpdesk and CRM systems out of the box. Salesforce, Freshdesk, Hubspot, Jira, Google Docs, Zapier.
RESTful API integration API for integration with any other software ERP, CRM or helpdesk.
Real-time webhooks Sending webhooks on event. Syncing data via webhooks allows to avoid periodic requests for data changes. Changes will be propagated to outer systems automaticly as they happen in Planado.
Additional features	Basic 11.9$ / month per user	Standard 18.7$ / month per user	Pro 28.05$ / month per user
Personalized product support Personalized technical support for each client.
View-Only user access You only pay for users who make changes. Managers, marketers, installers, and other employees who use application only to view job information, reports or any other data get to use Planado free of charge.
Multi-language translation Planado is translated into 11 languages. You can get additional translations in your language by contacting us.

5,0 / 5,0

81% / 100

4,3 / 5,0

4,7 / 5,0

Still not sure? Test Planado out for yourself!

Enterprise plan for large businesses

Especially for companies that require unique features, specific customization, integrations, or professional services.

Automate the management of any number employees at Planado.

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Frequently Asked Questions (FAQ)

How do I choose the right plan for my business?

We offer plans created to give you the most suitable selection of features depending on the size of your company. See above the table to compare the plans.

Take advantage of the 14-day free trial period to test all Planado’s features and choose the features suitable for your business. Our managers will be glad to consult you on selecting a plan and answer your questions.

Do you have to get a paid license for each employee?

Not at all. You get paid licenses for a scheduler and one crew leader per each field team. Supervisors, marketologists, and other team members who need to view jobs, reports, and any other data use Planado for free.

Which devices do i need to buy?

Planado is a cloud service that requires no installation or specific equipment. Office staff (a scheduler, manager, or supervisor) open the Planado web application on any computer or tablet. Field workers need a tablet or smartphone on Android or iOS connected to the internet (one device per team is enough).