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How to Get Your Team to Accept New Software: A Simple Guide

2025-05-29 • Best Practices

How to Get Your Team to Accept New Software: A Simple Guide

Is your team resisting new software? It's a common problem. When companies introduce new tech tools, they often hear "We like the old way better!" or "This is too complicated!" Here's how to make the change easier.

Why People Resist New Software:

1. Comfort with Old Ways

  • "If it's not broken, why fix it?"
  • People prefer familiar methods, even if they're not the best

2. Worry About Being Watched

  • Team members don't want their every move tracked
  • Concerns about unfair performance judgments

3. Not Seeing the Benefits

  • "What's in it for me?"
  • New system looks like extra work

4. Bad Past Experiences

  • Previous software changes that didn't work well
  • Fear of technical problems

6 Simple Steps to Success:

1. Show How It Makes Work Easier "Look how this saves you time - no more paperwork!" "You won't need to make so many phone calls."

2. Start Small

  • Pick 1-2 excited team members to try it first
  • Let them share their positive experiences
  • Others will follow when they see it working

3. Keep Training Simple

  • Short, clear video guides
  • Hands-on practice sessions
  • Quick tips and tricks

4. Focus on Help, Not Control

  • Show how it makes jobs easier
  • Explain how data helps improve work
  • Avoid making it feel like surveillance

5. Listen to Feedback

  • Ask what's working (and what isn't)
  • Make changes based on team input
  • Show you value their opinion

6. Be Honest and Clear Try saying: "We're using this new software to help you work smarter, not harder. It'll help you find customers faster and avoid payment mix-ups. We'll show you how easy it is to use."

About Planado:

It's a simple tool that helps manage field teams better. Think of it like Google Maps meets task manager:

What it Does:

  • Shows where workers need to go
  • Plans the best driving routes
  • Tracks job completion
  • Handles paperwork automatically
  • Connects with other business tools

Benefits:

  • Less time on phone calls
  • No lost paperwork
  • Easier scheduling
  • Happy customers
  • Clear work assignments

Want to see how it works? Try Planado free for 14 days and see how much easier your work can be.

William OwensChief commercial officer

Still not sure? Test Planado out for yourself!

Sign up for your free trial and get full access to all features for 14 days. Get started with Planado right now!
.planadoapp.com