Planado makes task management and work schedule control easy with just a few clicks:
Your technicians and installers receive all scheduled jobs and updates through the mobile app, as well as notifications about new assignments.
After completing a job, the employee submits a detailed, customizable report, including photos and other information. The report is automatically saved in the database and sent to the office
Use automatic SMS notifications to inform customers about the technician’s arrival time and job details.
Record consumables, completed work, and sold items directly in the job order using the built-in catalog.
The technician logs all used materials and provided services, so nothing gets lost.
Automate data transfer between field staff and the office to prevent data loss during multi-stage tasks.
The specialist receives each assignment with all previously saved data, such as measurements taken at the customer’s site. The completed report is sent to the office and is available at any time
When your specialist starts a job, they receive a detailed checklist to ensure every required step is completed.
After finishing the work, they fill out a customizable report with photos, text comments, and various other field types. All reports are saved in the database and can be accessed later, for example, during a warranty visit.
Leading Internet and telecom providers around the world use Planado for business automation
Planado works closely with broadband providers and has a deep understanding of operators’ needs.
Take into account technician workloads, job locations, and the specifics of each site
From new installations and connections to emergency repairs and maintenance
Technicians immediately see all the necessary information for each address
Technicians receive up-to-date customer data and can activate equipment directly in the mobile app
Tasks management SchedulingEmployee GPS tracking Employee's mobile appChecklists & reportsTeams & work shiftsCustomer notifications Create jobs in mobile appCRM integrationMileage trackingDocuments signing Recurring jobsProduct catalog and pick listAPI & WebhooksPlanado distributes jobs among technicians based on their workload, specialization, and location, which helps minimize downtime and increase the number of completed installations
Yes, Planado supports integration with popular CRM systems and billing platforms, enabling seamless data exchange and business process automation.
The system allows you to create checklists, instructions, and templates for different types of jobs, as well as track the status of each job in real time.
Yes, you can quickly create and assign emergency jobs, and the system will help select the nearest and most qualified technician.
Planado is fully customizable: you can add your own job types, statuses, stages, and fields so the system matches your specific needs as closely as possible.
Yes, Planado offers a user-friendly mobile app where technicians can see all their tasks, routes, and instructions, and report on completed jobs.
Yes, Planado supports GPS tracking, allowing you to see team locations and optimize routes.
With detailed instructions, checklists, and a complete job history for each customer, technicians make fewer mistakes and can resolve issues more quickly.
The system generates reports on connection speed, technician performance, SLA fulfillment, and other key telecom metrics.
Yes, all data is protected according to modern security standards and stored on reliable servers. You control employee access to this data and can set different access levels.
Depending on the scope of tasks and integrations, basic implementation takes from a few days to a couple of weeks. The support team assists you at every stage.