Automation of industrial equipment maintenance

Planado is an online service for automating service companies that repair and maintain industrial equipment. Plan work, manage tasks, and control service quality in a single window. Increase process transparency, reduce errors, and ensure stable business performance.
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Main / Industries / Промышленное оборудование

Are you familiar with these problems?

1
Requests get lost or processed late — it's difficult to keep everything under control.
2
Maintenance and repair schedules are kept in Excel or on paper — it's easy to miss something.
3
There is no transparency: it's unclear who completed the task and when, and there is no unified work history.
4
Engineers forget important work stages, there are no clear checklists — this leads to errors and repeat visits.
5
It is difficult for managers to assess the team's workload and work efficiency.

If you recognize your challenges — Planado solves them comprehensively and simply!

Streamline the planning process

Planado simplifies task management and allows you to control your work schedule in just a few clicks:

  • Employee schedules with statuses
  • Task and work schedule planner with automation capabilities
  • Various scenarios and types of work (one-time, recurring, etc.)

Mobile application for field specialists

In the mobile app, employees can see information about scheduled work and receive notifications about new tasks.

Thanks to built-in checklists, specialists will not miss a single task from their to-do list.

Upon completion of the work, the employee fills out a customizable report with photos and other data, which is instantly saved and sent to the office.

Always know what your employees are doing

Track the location of field specialists during working hours, dynamically assign tasks based on their proximity, and access work and movement logs at any time.

GPS monitoring helps calculate mileage and assign the nearest employee to urgent work.

Try all the features of Planado for business management

Try out all the features of the service yourself or contact our specialists, who will explain in detail how Planado increases the efficiency of equipment repair companies around the world.
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Improve service quality

At the beginning of each task, employees receive a detailed checklist to avoid mistakes and complete all the work.

Upon completion of the work, they fill out a report with photos and text, recording and saving all important data that may be useful in the event of warranty claims or follow-up work.

Record consumables and services rendered

The employee records all completed work and materials used in the mobile app, which are saved in the report and automatically transferred to the office and warehouse.

Customer portal

Give your customers access to a branded page with complete information about repair and service requests, work stages, photo reports, and technical documentation. Through the customer portal, your customers can track the status of their requests, view completed and planned work, and leave feedback on the quality of service. You decide which requests, objects, and details will be available for the customer to view.

Monitor employee performance

The Reports page contains statistics on your Planado jobs and contractors. Here you can assess the volume of completed and planned work, see the reasons for failures, and view contractor performance.

Customization and integration for your company

Planado easily adapts to the specifics of companies servicing industrial equipment

Configure the system for any type of equipment and service processes.

Create your own templates for requests, reports, and statements.

Individual checklists for each type of equipment

Engineers cannot close a request until they have completed all the required steps.

Add your own fields

Equipment types, consumables used, service stages, departure times, responsible engineers, and details for each object.

Integration with your systems

Connect Planado to 1C, CRM, warehouse, and accounting for complete automation of work and accounting

Your benefits with Planado

Fewer mistakes - all work is done according to clear checklists
Time savings - automation of routine operations and quick access to service history
Control and transparency - you always know what has been done and when, and who was responsible for the work
Your client is ready for inspections - the necessary documents are generated in just a couple of clicks.
Increased customer trust - photo reports and transparent work increase loyalty.
Quick implementation - start working in the system in just a few days.

Still not sure? Test Planado out for yourself!

Sign up for your free trial and get full access to all features for 14 days. Get started with Planado right now!
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Planado subscription plans

Basic
$1190 /month per user billed annually
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Key features
Tasks management
Scheduling
Employee GPS tracking
Employee's mobile app
Checklists & reports
Standard
$1870 /month per user billed annually
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Key features
Teams & work shifts
Customer notifications
Create jobs in mobile app
Pro
$2805 /month per user billed annually
Learn more
Key features
CRM integration
Mileage tracking
Documents signing
Recurring jobs
Product catalog and pick list
API & Webhooks
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FAQ for Industrial Equipment Maintenance Companies

Is it difficult to implement the system?

No. Implementation is fast and straightforward — most companies start using Planado within 2–3 business days. Our specialists help with setup, onboarding, and staff training to ensure a seamless transition.

Can the system be customized to our processes?

Yes! Planado is fully customizable. You can create request templates, preventive maintenance schedules, and technical checklists tailored to your company’s specific workflows and compliance requirements. All settings are available through a convenient interface — no programming needed.

How is our data protected?

All data is securely stored on encrypted cloud servers with regular backups. Access to information is controlled through role-based permissions, ensuring that only authorized personnel can view or modify data. Planado adheres to international standards for data security and industrial compliance.

Can it be integrated with CRM, ERP, or accounting systems?

Yes. Planado integrates with Salesforce, Zoho CRM, HubSpot, QuickBooks, Xero, and other systems via API. This allows you to synchronize data between departments — from maintenance logs and work orders to billing and client records — automatically.

Is the system suitable for working with different types of industrial equipment?

Yes. You can register any type of equipment — from production lines and conveyors to compressors, pumps, and CNC machines. For each type, you can create individual maintenance checklists, service schedules, and operating regulations to ensure compliance with technical and safety standards.

How can I monitor the work of engineers and technicians?

All engineer activities are logged in Planado:

  • work orders, visits, and travel routes,
  • time of arrival and job completion,
  • photo and document reports,
  • client confirmations and signatures. You can track each request in real time and identify responsible engineers or teams at any moment.
What should I do if requirements change or new services appear?

Planado is designed for flexibility. You can easily edit templates, add new services, and update maintenance standards directly in the web interface — no developer required. This makes adapting to new equipment, regulations, or workflows quick and simple.

Why is Planado better than competitors for industrial equipment maintenance?
  • Flexible configuration for any type of machinery or process.
  • Real-time control over technicians and work progress.
  • Full traceability: every maintenance action logged with time, photo, and technician details.
  • Predictive maintenance support via checklists and automated scheduling.
  • Integrations with global tools: Salesforce, Zoho, HubSpot, QuickBooks, Xero.
  • Scalable solution suitable for workshops, factories, and industrial service networks.
How do I implement an FSM system like Planado for industrial maintenance step by step?
  1. Define key goals — e.g., improve maintenance control, reduce downtime, standardize reporting.
  2. Create templates for regular maintenance, inspections, and repair jobs.
  3. Import client data, sites, and equipment lists into the system.
  4. Train engineers and technicians on the mobile app (usually takes less than one shift).
  5. Integrate Planado with your CRM or accounting tools for unified data flow.
  6. Run a pilot program on selected sites or equipment types.
  7. Scale system usage across all departments, using analytics to improve performance and uptime.
What are the best tools for managing industrial maintenance operations?
  • FSM (Field Service Management): Planado for scheduling, job tracking, and reporting.
  • CRM: Salesforce, Zoho, HubSpot for client and contract management.
  • ERP & Accounting: SAP, QuickBooks, Xero for financial and operational control.
  • BI & Analytics: Power BI, Tableau for performance and downtime analytics.
  • Communication: Microsoft Teams, Slack, or WhatsApp for coordination between teams.
  • Industrial monitoring: SCADA or IoT systems — integrated with Planado via API for predictive alerts.
How does Planado help reduce downtime and increase efficiency?
  • Prevents missed maintenance tasks through automatic reminders.
  • Reduces paperwork and admin time with digital reporting.
  • Optimizes technician routes and workloads.
  • Tracks spare part usage and inventory in real time.
  • Improves equipment reliability with standardized maintenance checklists.
  • Enhances transparency with photo documentation and audit-ready history.